Return & Cancellation Policy

At Zoom Auto Protect, we stand behind our vehicle protection plans with a customer-first approach. If you're not satisfied, we've made our return and cancellation process simple and transparent.

30-Day Money Back Guarantee

We offer a full 100% money back guarantee if you choose to cancel your coverage within the first 30 days from the date of purchase, provided no claims have been filed. This gives you time to review your contract and feel confident in your decision.

Cancellations After 30 Days

If you decide to cancel after the initial 30-day period, you are eligible for a pro-rata refund based on the unused portion of your coverage.

This means:

You will be refunded for the remaining months or years left on your contract.
Refunds are calculated from the date of cancellation and the time or mileage already used.

How to Request a Refund

To initiate a cancellation or refund:

Contact our Customer Service team at 1 (877) 590-9666 or support@zoomautoprotect.com.
Have your contract number and vehicle details ready.
Refunds will be processed back to your original payment method within 7–10 business days.

Still Have Questions?

We’re here to help. Please reach out to us with any concerns or clarifications regarding our refund policy.