top of page
Zoom Auto Protect™.png

Need the Warranty Forever Phone Number? Here's How to Find It

So, you've got this Warranty Forever thing with your car and you're wondering about the warranty forever phone number. It's a pretty sweet deal, honestly, since it doesn't cost you extra. But like anything, you gotta know how to use it, especially if something goes wrong. This guide will walk you through what's covered, what you need to do to keep it active, and most importantly, how to get in touch when you need to.

Key Takeaways

  • The warranty forever phone number for claims is 888-235-7702. Claims specialists are available weekdays from 8 AM to 8 PM Eastern time.

  • Warranty Forever covers engine, transmission, and drive assembly parts and labor, including seals and gaskets, for as long as you own the vehicle.

  • To keep your coverage active, you must follow the maintenance schedule outlined in your agreement and have services performed by a licensed facility. Keep good records of all maintenance.

  • You cannot change your own oil or perform other maintenance yourself; it must be done by a professional service facility. Unauthorized repairs will not be covered.

  • If you're traveling and need service or have a breakdown, call 800-810-8458 or 888-235-7813 for assistance and authorization before any work is done.

Understanding Your Warranty Forever Coverage

So, you've got this Warranty Forever thing, and you're probably wondering what exactly it covers. Think of it like your car's factory warranty, but it just keeps going. It's designed to protect you against those big, scary repair bills for major components.

What Components Are Covered

Warranty Forever is pretty straightforward about what it includes. It covers parts and labor for all approved failures in the engine, transmission, and driveline. This also extends to applicable seals and gaskets that are part of these systems. If you want the nitty-gritty list of every single part, you'll want to check the actual Warranty Forever agreement you received. It's all laid out there.

Coverage Details for Engine, Transmission, and Drive Assembly

When we talk about the engine, transmission, and drive assembly, we're covering the core of your vehicle's power. This means if something goes wrong with these major systems, Warranty Forever is there to help. For example, if your engine seizes up or your transmission starts slipping badly, those are the kinds of issues this coverage is meant to address. It's not just the big parts, either; it includes the seals and gaskets that keep everything running smoothly within these assemblies. The average claim for an engine issue is around $1,325, and for a transmission, it's about $1,573, so this coverage can really save you a bundle.

Understanding Program Limits and Deductibles

Now, every warranty has its limits, and Warranty Forever is no different. The main limit of liability for your coverage is tied to the NADA wholesale value of your vehicle at the time you file a claim. This means if a repair costs more than your car is worth according to that guide, the warranty will cover up to that value. As for deductibles, the good news is that Warranty Forever is typically offered at no additional cost to you, and there are no deductibles to worry about for the covered repairs. It's a pretty sweet deal, honestly.

Maintaining Your Warranty Forever

Keeping your Warranty Forever coverage active is pretty straightforward, but it does mean you need to stay on top of a few things. It’s not just about having the warranty; it’s about making sure it’s there for you when you need it. Think of it like keeping your health insurance valid – you have to do your part.

Required Maintenance Schedule

Your Warranty Forever agreement comes with a specific maintenance schedule. This isn't just a suggestion; it's a requirement to keep your coverage in force. You'll need to follow what your owner's manual says for regular services like oil changes, filter replacements, and other recommended upkeep. Missing these scheduled services can void your warranty. It’s important to get these done within a month or 1,000 miles of the due date, whichever comes first. This ensures the insurance company knows you're taking good care of the vehicle's vital components.

Importance of Professional Service

Now, about who does the work. While it might be tempting to save a few bucks by doing some maintenance yourself, like an oil change, your Warranty Forever agreement generally requires that these services be performed by a licensed professional. The insurance provider needs assurance that the correct parts and fluids are used, and that the service is done correctly. This usually means taking your car to a qualified repair shop or dealership. If you're traveling and need service, you can use any licensed repair facility, but you'll need to call ahead to get pre-authorization for the work.

Keeping Records for Warranty Forever

This is a big one. You absolutely must keep detailed records of all maintenance performed on your vehicle. This isn't just a good idea; it's a requirement. Your records should include:

  • The date the service was performed.

  • The vehicle's odometer reading at the time of service.

  • A description of the work done.

  • The name and address of the facility that performed the service.

These records are your proof that you've upheld your end of the agreement. If you ever need to make a claim, you'll likely need to present these maintenance logs. It’s best to keep them in a safe place, maybe a dedicated folder or a digital archive, so they're easy to access when you need them. Without proper documentation, your warranty claim could be denied, which would be a real bummer.

Making a Warranty Forever Claim

How to Initiate a Claim

So, you've got a problem with your vehicle and you think Warranty Forever might cover it. The first step is pretty straightforward. You'll want to contact the dealership where you originally purchased your vehicle. They are set up to handle these claims and can guide you through the process. They'll be able to tell you what paperwork they need and what the next steps are. It’s always best to start with them because they know your specific agreement.

What to Do During a Breakdown

If you break down, especially if you're far from home, it can be a bit stressful. If you're within 150 miles of your selling dealer, you're supposed to get the repairs done there. But if you're further away, you can take your vehicle to any licensed repair shop. The most important thing is to get authorization before any work begins. If you're unsure about where to go or need help finding a shop, you can call the Warranty Forever claims line. They can help you find a place and get the approval needed.

Authorization Requirements for Repairs

This is a big one. You absolutely must get approval before any repair work is done on a covered component. Without prior authorization, your claim might be denied, and that’s the last thing you want. When you call for authorization, be ready to provide details about your vehicle, the problem, and the repair facility. They'll likely ask for your Vehicle Identification Number (VIN) and the current mileage.

Here’s a quick rundown of what you generally need:

  • Vehicle Identification Number (VIN)

  • Current mileage

  • Description of the problem

  • Name and location of the repair facility

  • Details of the proposed repair

Remember, even if you're just getting routine maintenance done to keep your warranty valid, you might need pre-authorization for that too, especially if you're not using your original dealership. Always check the specifics of your agreement or call to be sure.

Contacting Warranty Forever Support

So, you've got a question about your Warranty Forever coverage, or maybe something's gone wrong and you need to start a claim. It happens. The good news is, getting in touch isn't usually too complicated.

Warranty Forever Phone Number for Claims

If you need to talk to someone directly about a claim or have a question that just can't wait, the main number to call is 888-235-7702. This is your go-to for initiating a claim or getting help if you're stuck somewhere with a breakdown. They've got claims specialists ready to assist you.

Alternative Contact Methods for Support

While the phone is often the quickest way, there are other options if that's not your style or if you prefer to have things in writing. Sometimes, you might find an email address like support@nwan.com mentioned for general inquiries or maintenance questions. Also, many dealerships that offer Warranty Forever will have their own service departments that can help guide you, especially with maintenance requirements.

Availability of Claims Specialists

It's good to know when you can actually reach someone. The claims specialists are typically available Monday through Friday, from 8:00 AM to 8:00 PM Eastern Time. So, if you're calling on a weekend or a holiday, you might have to wait until the next business day to get through.

Here's a quick rundown of who to call and when:

  • For Claims & Breakdowns: 888-235-7702

  • Availability: Monday - Friday, 8:00 AM - 8:00 PM ET

  • General Inquiries/Maintenance Questions: Check your agreement or dealership; email support@nwan.com may also be an option.

Remember, if you're out of town and have a breakdown, you'll need to get authorization before any repairs are done. Calling the number above can help you get that approval, especially if you're far from your original dealership. It's always better to be safe than sorry when it comes to getting repairs covered.

Key Benefits of Warranty Forever

So, you've got this Warranty Forever thing, and you're probably wondering what's in it for you, right? Well, it's actually pretty straightforward. This isn't some gimmick; it's a real benefit that comes with your vehicle purchase. Think of it as a safety net for your car's most important parts, and the best part is, you don't pay extra for it.

No Additional Cost for Coverage

Seriously, no extra charge. When you buy a qualifying vehicle, Warranty Forever is just included. It’s not something they tack on or try to upsell you later. The dealership offers it because they want you to feel good about your purchase and keep coming back. It’s backed by an insurance company, so it’s not just a promise from the dealer; it’s a real, insured warranty.

Unlimited Time and Mileage Protection

This is where it gets really interesting. Unlike most warranties that have a time limit or a mileage cap, Warranty Forever is designed to last as long as you own the vehicle. That means whether you drive a lot or a little, for short trips or long hauls, the coverage stays with you. You don't have to worry about hitting a certain mileage and suddenly being on your own for major repairs.

Nationwide Honor of Warranty Forever

If you're out and about, maybe on a road trip or just visiting family in another state, and something happens, you're covered. Warranty Forever is good at licensed repair facilities all across the country. So, if you have a breakdown far from home, you can find a place to get it fixed without having to worry about whether they'll accept your warranty. Just remember to call for authorization before any work begins, especially if you're more than 150 miles from where you bought the car.

Navigating Warranty Forever Specifics

So, you've got this Warranty Forever coverage, which is pretty neat, but like anything, there are a few details to keep in mind to make sure it all works out when you need it. It's not super complicated, but knowing the ins and outs can save you a headache later.

Can You Change Your Own Oil?

This is a common question, and the short answer is generally no, you can't change your own oil and keep the warranty valid. The insurance company wants to be sure that the right oil and filters are used, and that they're installed correctly. They need proof that a licensed facility did the work. So, while it might seem like a simple DIY task, it's best to let a professional handle it to keep your coverage intact. If you're unsure, it's always a good idea to call and ask.

Traveling and Warranty Forever Service

What happens if you're on a road trip and something goes wrong? If you're within 150 miles of the dealership where you bought the car, you'll need to get the repairs done there. But if you're further away, you can take your vehicle to any licensed repair shop. It's a good idea to call ahead to get authorization before any work is done, especially if you're out of town. You can get help with this by calling Warranty Forever support.

What Constitutes a Professional Service Facility?

To keep your Warranty Forever coverage active, maintenance needs to be done at a professional service facility. This means a licensed repair shop. While they don't strictly require ASE certification, it's definitely recommended. ASE-certified technicians have proven their skills through a national organization. Look for shops with the ASE Blue Seal of Excellence logo. It's important to keep records of all maintenance performed, including the date, odometer reading, and a description of the work done. This documentation is key if you ever need to make a claim.

Keeping Your Warranty Forever Active

So, you've got your Warranty Forever, and that's great. Just remember, it's not magic. To keep it working for you, you've got to do your part. Stick to the maintenance schedule laid out in your agreement, and make sure you keep good records of everything. If you're unsure about what's needed or where to get it done, don't hesitate to call the folks at Warranty Forever. They're there to help you out. Keeping up with the maintenance is the main thing, and it’s how you make sure that coverage really does last forever.

Frequently Asked Questions

What exactly does Warranty Forever cover?

Warranty Forever is designed to cover your vehicle's main power parts – the engine, transmission, and drive assembly. It includes the parts and labor for any failures in these areas, even the seals and gaskets that keep everything running smoothly. Think of it as similar to the factory warranty, but it lasts as long as you own the car!

Is there any cost to me for Warranty Forever?

Absolutely not! Warranty Forever is a bonus you get for choosing to do business with us. It's included at no extra charge, meaning you don't pay anything extra for this valuable protection. We offer it to give you confidence and peace of mind when you buy from us.

What do I need to do to keep my Warranty Forever active?

To keep your coverage valid, you just need to follow the regular maintenance schedule recommended in your owner's manual. Make sure these services are done by a licensed repair shop. It's important to keep good records of all the maintenance you've had done, as this is proof that you've taken care of the vehicle.

Can I perform my own oil changes to save money?

While we appreciate you wanting to save money, you can't change your own oil to keep Warranty Forever active. The insurance company needs to be sure that the correct oil and filters are used, and that the job is done correctly. This is why all maintenance, including oil changes, must be performed by a licensed professional service facility.

What happens if my vehicle breaks down while I'm traveling?

If you're traveling and your vehicle breaks down, you can take it to any licensed repair shop, as long as you are 150 miles or more away from our dealership. If you're closer than that, you'll need to get it back to us. Remember, you must get authorization before any repairs are done, so it's a good idea to call the Warranty Forever claims number if you're unsure.

How do I actually make a claim if something goes wrong?

If you experience a problem that you believe is covered, your first step is to contact a claims specialist. You can reach them by phone. They will guide you through the process and help you get the necessary authorization for repairs. It's crucial to get approval before any work begins to ensure your claim is paid.

 
 
 

Recent Posts

See All

Comments


bottom of page